Setup a Domain You Purchased Elsewhere
To setup a domain with your site requires that you change the domain's DNS records to point them to one of our IP Addresses. That looks something like this:
If you are not familar with making these changes, we strongly recommend that you ask your domain registrar to point the domain for you. You can send them something like this:
I made a website using the Easy Editor and need to point my domain's A Records to their servers. Can you set this up or walk me through the process of making these changes? I need to change my A-Records for both "www" and my root domain. That's one record for www.mydomain.com pointing to 220.127.116.11. And one record for mydomain.com also pointing to 18.104.22.168.
If you need more info on these changes, please see:
Note that I want to keep using you as my domain registrar. I am not requesting a transfer and do not have new name servers to provide you.
Once the changes are made, it can take up to 48 hours for their servers to fully update (though it rarely takes more than an hour or two). The domain will not start working until their updates are complete.
If you feel comfortable making these changes yourself, feel free to continue on.
The first step is to log in to your account with your domain registrar. Then find the location where they allow you to 'Manage the DNS' or 'Edit the Zone Files'. (If you are not sure how to do this, be sure to check your domain registrar's help section.)
The available IP Addresses are 22.214.171.124, 126.96.36.199, 188.8.131.52, 184.108.40.206 and 220.127.116.11 or 18.104.22.168; you can use whichever of these you feel like using. They all function the same way and they all work properly. Just use one of them.
You should see something like this:
An A Record for @ and an A Record for WWW
Or you will see:
An A Record for @ and a CNAME for the WWW
If you have the CNAME WWW as shown above, make sure you have at least one A Record for @ and make sure the CNAME is pointing to @ or 'your-domain.com'
Note: An A Record using an Asterix * allows you to use any subdomain. For instance if you publish example.com as your main site, you would then be able to publish http://subdomain.example.com as a subdomain of the domain you already own. Basically the * A Record becomes a wildcard for any subdomain you create, such as this.example.com or free.example.com … ect.example.com
Check to see if your domain is pointed properly
There, that was all fairly straight forward. Where it becomes complicated is that each of the dozens and dozens of registrars have their own interface and their own way of labeling things.
Regardless, you'll need to find the area of your registrar's account that allows your to either Manage DNS or Edit Zone Files. Then Point the Domain to the Easy Editor.
If you are still having problems getting the domain pointed, please email your registrar using the example email noted above. Unfortunately, we are not able to help, as we have no access to your domain.
Keep in mind that it can take your registrar up to 48 hours to update their servers with a change like this one. It usually doesn't take more than a few hours, but this is something to keep in mind.