Problems Logging In
If you're having trouble logging in to edit your site, using the login form, it's likely an issue with the password for your account.
It may be worth giving another browser a try, to see if that helps. Firefox, Safari and Google Chrome should all work perfectly. Or try to clear your browser cache, close your browser, re-open it and then access the login form.
If you're not sure how to clear your cache, take a look here: http://www.wikihow.com/Clear-Your-Browser's-Cache To reset the password for your account, just click the Forgot Password? link found on the form.
Enter the Email address for your account, and click the Send Reset Email button.
An Email will be sent to your Email address with instructions on how to reset your password.
If you continue to experience problems logging in please create a Support Request. |